21+ Only

q7gg Responsible Gambling

Gambling should be fun — never a source of stress. At q7gg, tools and support to help you stay in control of your gambling are available at any time.

Enjoy gambling safely


When providing games to players in Myanmar, q7gg puts the safety and wellbeing of each player first. We believe gambling is genuinely good fun when you choose to play with a sensible budget and in control of yourself. Playing while afraid of losing money, or without realising how disoriented you have become, are signs that things are heading in the wrong direction.

This page clearly explains the protection tools q7gg offers, ways to set your own limits, and how to get help. There is no need to feel embarrassed about using these tools — using them is a smart decision.

21+ Age Restriction


21+

At q7gg, only customers aged 21 and above may open an account and play. This policy is in place to ensure maturity and accountability. Please make sure that your children or younger people in your household cannot access your account. Take steps to ensure the computer or phone you use to play is kept away from children.

Protection Tools Offered by q7gg


Deposit Limit

You can set your own daily, weekly, or monthly deposit cap. When you want to lower the limit, it takes effect immediately. If you want to raise it, the change will be reviewed and only applied at a later time.

Time-Out

If you want to step away from gambling for a while, you can use the Time-Out tool to temporarily close your account for a period of 24 hours to 30 days. The account cannot be reopened during that period.

Self-Exclusion

If you want to stop gambling for an extended period, you can choose to block your account for 6 months to 1 year. Promotional emails will not be sent during the Self-Exclusion period. You can request this option through our support team.

Checking Your Game History

You can view your game history and deposit and withdrawal records inside your account. Reviewing your playing and spending patterns regularly can help you stay within your budget.

24/7 Support

If you are worried about your gambling, you can contact q7gg's Live Chat in Myanmar language at any time. Our support staff understand gambling-related concerns and are ready to listen and help.

Account Security

Make sure only you manage your q7gg account. Giving a third party access, or renting out your account or betting credits, can put your funds and gameplay at risk.

Signs of Problem Gambling


If one or more of the following signs applies to you, gambling may have become a problem. Please use the tools provided or contact our support team right away.

  • Continuing to gamble because you want to win back money you have lost ("Chasing Losses")
  • Still gambling even though you had already decided not to
  • Gambling is affecting your work, relationships, or family life
  • Borrowing money to gamble or being unable to repay debts
  • Feeling restless or on edge when gambling, and feeling low or irritable when you stop
  • Hiding how much you gamble or how long you spend gambling from family or friends
  • Trying to stop gambling but not being able to

How to Set Limits


After logging in to your q7gg account, follow the steps below to set gambling limits.

1

Open Account Settings

After logging in to q7gg, click on your account profile and look for the "Safe Play" or "Responsible Gambling" section.

2

Choose a Self-Control Option

Select the option you need from Deposit Limit, Time-Out, or Self-Exclusion.

3

Set the Period and Amount

For a deposit limit, enter the amount and choose a period (day / week / month). For a Time-Out, choose how long you want to pause.

4

Confirm

The limit you choose will take effect immediately. No notification will be sent to you for any changes — this is your own responsibility to manage.

5

Get Help

If you find it hard to stay in control on your own, you can speak directly with our team via Live Chat at any time.

More Tips to Keep Your Gambling Safe


Set a Budget Before You Start

Decide in advance how much you will spend in a session and commit to not going over that amount. Your gambling money should only be what you can afford to lose — it should never be money you cannot do without.

Do Not Gamble Expecting to Get Rich

Slots, Baccarat, football betting — all gambling involves chance. Do not mistake gambling for a way to earn income. Play for fun only.

Do Not Gamble While Drunk

Good decisions come when your mind is clear. Gambling when you are tired, drunk, or angry raises the chance of losing money.

Stop When You Are Losing

Avoid the habit of betting more to recover losses (Chasing). That pattern makes losses worse — it does not protect you.

How to Get Help — You Do Not Have to Face This Alone


If you feel that gambling is becoming a problem, do not think you have to sort it out by yourself. q7gg's support team is available 24/7 and you can reach us directly via Live Chat in Burmese. Our staff will listen without judgment and work with you to find a solution for any gambling-related concern.

Whether it is an account matter, a Self-Exclusion request, or adjusting a spending limit — contact us by email or Live Chat

Contact by Email

[email protected]

Live Chat (24/7)

Log in to q7gg and open Chat

Responsible Gambling FAQ


When a deposit limit is lowered, it takes effect immediately. When it is raised, a 24-hour waiting period must pass before it takes effect — this is a safeguard put in place for your protection.

Your account will not be deleted, but it will be blocked so you cannot access it for the full exclusion period. During that time, we will not send you promotional emails either. Your account can only be reopened once the period has ended.

This is a sign of problem gambling known as "Chasing Losses." Use the Time-Out feature immediately or contact q7gg Live Chat. There is no guaranteed way to win back money you have lost — stopping is the best decision you can make.

q7gg has a 21+ verification check, but do not leave your phone or computer where children can reach it. Change your account password to something children cannot guess and keep it secure. You can also install parental control software on your computer.

q7gg's Live Chat has staff who can handle gambling-related concerns. Even if you are not the account holder, you can still talk to us about worries you have regarding a family member or friend.

Using deposit limits and the Time-Out tool will not close your account — you will simply be able to play within the limits you have set. Only Self-Exclusion temporarily blocks your account. There are no account penalties for using these tools.

Before You Go Back to Gambling,
Ask Yourself for a Moment

Is this gambling for your own enjoyment? Are you going over your budget? Stay mindful and play for fun only — q7gg is here with you.

Games You Can Play Safely at q7gg