q7gg Privacy Policy

Personal Data

When you register an account on q7gg, make a deposit or withdrawal, or contact support, we collect the following personal data—

• Full Name
• Date of Birth
• Email Address
• Contact Number
• National ID Card (during KYC verification)
• Payment account details (KBZPay, Wave Money, AYA Pay, CB Pay phone number or bank account)

Usage Data

Data collected automatically while you browse the platform includes—

• IP Address
• Browser type and version
• Play sessions and games played (Session Logs)
• Buttons clicked and pages viewed
• Device type (phone, tablet, computer)
• OS platform

Direct Submissions

Data is collected directly through account registration, deposit and withdrawal requests, ID card uploads during KYC verification, and contact with customer support.

Automated Collection

When you visit the website, usage data is collected automatically via Cookies, Web Beacons, and Log Files. These technologies are explained in more detail further below.

To Provide Services

Collected data is used for the following purposes—

• Account management and KYC (Know Your Customer) verification
• Processing deposits and withdrawals
• Delivering bonus and promotion services
• 24/7 customer support
• Maintaining records of your own financial transactions

Security and Legal Compliance

To comply with Myanmar laws and international financial regulations—

• Anti-Money Laundering (AML) checks
• Handling complaints and resolving disputes
• Verifying the security of user accounts
• Fraud prevention

Platform Improvement

To make our services better—

• Site traffic analytics
• To better display games and services you may prefer
• To identify and fix technical issues

Third-Party Sharing Policy

q7gg will never sell, rent, or unnecessarily share your personal information with third parties. However, sharing may occur in the following situations—

• Payment processors: Shared only to process deposits and withdrawals with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
• Legal compliance actions: May be disclosed under our operational policy when legitimate legal requirements arise
• Platform security companies: Shared only as needed for fraud and money laundering prevention checks

What to Know When Data Is Shared

Before sharing data with any third-party provider, q7gg checks that they have the technical safeguards in place to handle your data securely. Data is only shared with third-party providers after signing agreements that align with our data protection policy.

What Are Cookies

Cookies are small files saved in your browser by a website. On the q7gg website, cookies are used for the following purposes—

• Authentication: To maintain your session while you are logged in
• Saving preferences: Language selection and gameplay settings
• Security checks: To protect against unauthorized access
• Analytics: To analyze and improve site traffic

You can disable cookies in your browser settings, but please note this may affect some services.

Data Retention Policy

q7gg deletes or anonymizes collected data as soon as possible after the relevant purpose has been fulfilled—

• Active accounts — retained indefinitely until the account is closed
• Financial transaction records — retained in accordance with legal requirements
• KYC records — retained until legal obligations are met
• Closed accounts — securely deleted after a sufficient period has passed

Technical Safeguards

q7gg has SSL (Secure Socket Layer) encryption technology in place on the platform. This means—

• Your personal information and financial data are transmitted securely and cannot be intercepted
• Firewall technology blocks unauthorised access attempts from outside
• Server security is checked and maintained on a regular basis
• Staff access to data is restricted under a Need-to-Know policy

Please understand that no online platform offers 100% protection. You can also protect yourself by using a strong password on your phone and computer.

Under-21 Policy

q7gg services are intended for users aged 21 and above only. It is our policy to prevent the collection of data from individuals under 21 without our knowledge. If we become aware that such data has been collected, it will be deleted immediately. If you become aware of this, please notify us right away at [email protected].

Your Rights in Full

Any user engaging with q7gg has the following rights—

• Right of Access: You can request details of the data we have collected about you
• Right to Rectification: You can request that incorrect data be corrected
• Right to Erasure: You can request deletion of data that is not subject to legal obligations
• Right to Restrict Processing: You can request that certain uses of your data be restricted
• Right to Data Portability: You can request your data in a machine-readable format

To exercise any of these rights, contact us at [email protected]. Our 24/7 Live Chat team is ready to help — don't hesitate, reach out anytime.

When the Policy Changes

q7gg may update this Privacy Policy from time to time. For significant changes, we will notify you via the top of this page and through Live Chat regarding any announcements related to personal data. Continuing to use the website after a change has been made will be taken as acceptance of the updated policy.

When viewing this page, check the "Last Updated" date to confirm whether any changes have been made.

Privacy-Related Enquiries

For any questions, requests, or complaints related to personal data protection, you can reach the q7gg support team through the following channels—

When submitting a personal data request, please include your account ID and registered email address — this will help us process your request faster.